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Privacy & You

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Privacy Introduction

DesignRx recognizes how important privacy protection is, especially regarding the health care information you receive both at your pharmacist's office, and on the Internet. DesignRx has worked with leading pharmaceutical companies and pharmacies to produce valuable programs for healthcare consumers. We share your concerns. DesignRx is committed to maintaining the privacy of your information. We urge you to read this Privacy Policy carefully, so that you will understand both our commitment to your privacy and how you can contribute to that commitment. If you become a user of DesignRx Web Services, you agree to the terms and accept the provisions of this Privacy Policy.

Changes and questions
DesignRx may periodically update this policy based on its need to address issues raised by new technologies, by the development of new Web sites, or by changes in applicable laws. DesignRx reserves the right to modify, add or remove portions of this privacy statement at its discretion. If we decide to change this policy, we will post those changes at this site so you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If we ever make material changes to this policy, we will make reasonable efforts to notify you of the changes.

Should you have any questions or concerns regarding any of these policies, please contact us at: info@DesignRx.com



Security of your information
DesignRx takes reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

To reduce the risk of any unauthorized viewing of your personally identifiable information, the amount and type of information we transmit to your browser when you are at our web site and using our applications is limited.


Personally Identifiable Information

What is personally identifiable information? Personally identifiable information is any collection of data elements that alone or in combination could be used by or on behalf of DesignRx to identify an individual. For purposes of this online privacy policy, these data elements may include, but are not limited to, your name, postal address, e-mail address, personal ID number, telephone number, or your individually identifiable health information.

What is non-personally identifiable information? Any information that, by itself, cannot be directly associated with you. This may include gender, age, ZIP code, anonymous voting or selection of a choice within a survey or poll, IP addresses (when they are unassociated with any personal information), and the data stored in our cookie files.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.


How Patients Access DesignRx

You may access DesignRx through the website http://www.education.designrx.net. Additionally, your pharmacist may have instructed us to send educational or health-related information to you on his or her behalf. Clicking on the link to any information forwarded at your pharmacist's request will bring you into DesignRx.

DesignRx writes a "cookie" to the hard drive of your computer. Cookies are small computer files that we transfer to your computer's hard drive that allow us to keep track of your individual visit, registration information, and preferences on DesignRx. If you registered with DesignRx as an individual user then this cookie is linked to your personally identifiable information.

No other Web site has access to the DesignRx cookie on your computer through your browser. However, anyone who sits down at your computer can log on to DesignRx using your member information if you have chosen to "Remember Me." We recommend choosing "Remember Me" only if your computer is in a secure location.

If a user refuses to accept a cookie, or has cookies disabled, then the user will not be able to login to DesignRx.

If you are using Internet Explorer, you should also make sure you install the latest security measures recently released by Microsoft to enhance the security of cookies in this browser.


Registration on DesignRx

Individual Registration
Patients are registered by their pharmacist after a discussion as to the features and benefits of the DesignRx program. Your pharmacist may register you by providing your e-mail address and instructing DesignRx to send educational , health-related communications to you. You may edit or revoke this registration at any time (see, Removing Your Individual Registration below).

Anonymous Registration
The information that DesignRx may collect from an Anonymous Registration is information such as browser type, operating system, and session activity (e.g., what areas of DesignRx have been viewed).

Should the type of data collected by DesignRx change, DesignRx will post this change within the Privacy Policy 30 business days prior to implementing such change. In addition, DesignRx will post such changes prominently on its web site.


Registration and Member Profile

In order for DesignRx to provide you with certain personalization features (e.g., displaying information that you have indicated you are interested in, newsletters, promotions) then the registration form would need to be completed. If the registration is not completed then we cannot provide this type of personalized experience.


Removing Your Individual Registration

If your pharmacist registered you on DesignRx as an individual user and you no longer wish to receive emails from DesignRx, you may remove this registration at any time.

  • Be removed from receiving emails from DesignRx: At the bottom of each email you can click on a link to unsubscribe.


Adherence to Industry Standards

DesignRx complies with select industry standards for protecting Internet users' privacy. DesignRx internally reviews our compliance with these standards on a periodic basis.


Tracking technologies and "Cookies"

DesignRx collects non-personal information about your use of our site if you have chosen to register anonymously. If you have chosen to register as an individual user, DesignRx collects the individually identifiable information that you have provided through the registration form. DesignRx tracks both Anonymous and Individual Registration information through the use of "Cookies."

Cookies are small computer files that we transfer to your computer's hard drive. This cookie is written to the hard drive of your computer and is created when you first login to DesignRx. The cookie file that is on your computer does not contain any of the anonymous or individually identifiable information. That information is stored securely at DesignRx under strict security and access controls.

Your browser software can be set to reject all cookies. Most browsers offer instructions on how to change the browser to reject cookies in the "Help" section of the toolbar. If your browser is set to reject cookies, you will not be able to login to DesignRx.


What Kind of Data is Collected?

For users who choose NOT to complete the registration and create their own UserID and Password, DesignRx collects non-personally identifiable data (which means the data cannot be used to identify you personally) such as:

  • What pages on DesignRx were visited.
  • What buttons or links were clicked on.
  • IP (Internet Protocol) address of your computer. An IP address is a unique number that is randomly generated each time a user visits DesignRx. Some computers have static IP addresses, which do not change. In any case, the IP addresses that we track are kept separately from any other data collected on DesignRx, and therefore, cannot be linked to any specific person's user profile or log activity. One important reason IP address logs are kept is for security. In the event of a criminal or malicious attack, IP address logs allow our technical team to block such activity from occurring.
  • Answers to survey questions that you fill out voluntarily (including questions on the registration form).

For user who choose to complete the registration form and create their own unique UserID and Password, some of the Individually Identifiable data that DesignRx collects is as follows. This data is in addition to the data mentioned above:

  • Email address
  • Name
  • Address


How is the Data Used?

In general, the data that we collect is used to better manage the DesignRx web site and helps us to provide the highest quality of services to our users. Additionally, the data we collect may also be shared with your pharmacist. Personally identifiable information is only shared if you have given DesignRx consent to do so in an on-line or hard-copy format.


Sales of Data

DesignRx may disclose data when required to do so by law. There are no other circumstances in which DesignRx will sell or disclose data.


DesignRx Staff Training and Discipline

To ensure that our privacy mandates are met by all DesignRx employees, all DesignRx employees are versed in the importance of privacy in all aspects of their work. Additionally only authorized DesignRx staff have access to the anonymous and individually identifiable data on DesignRx.


Security Technology

DesignRx utilizes leading-edge technology to protect your data from outside parties. We continually test and update these technical safeguards to ensure maximum protection of both anonymous and personal information.



The DesignRx Web Site includes links to other websites (the "Linked Sites"), including the websites of our sponsoring pharmaceutical organizations ("Sponsors"). DesignRx, in providing access to these Linked Sites, is by no means endorsing the products or services on these Linked Sites. DesignRx may provide aggregate information regarding users to the operators of such Linked Sites. DesignRx is not responsible for the privacy practices or the content of the Linked Sites, and hereby expressly disclaims all responsibility and liability which may arise therefrom.


Privacy of Children

DesignRx does not collect, maintain, store, use, or disclose personal information about children under the age of 13 and will not do so without first providing parental notification, obtaining verifiable parental consent, and implementing the other requirements of the Children's Online Privacy Protection Act.


European Union Users

Users in the European Union fully understand and unambiguously consent to the collection and processing of their personal information in the United States.



E-mail Correspondence and Communication

Users of DesignRx may use the available e-mail links to communicate with DesignRx. These e-mail links are intended to answer users non-medical-related questions about DesignRx such as technical problems, or general comments regarding the DesignRx Web Site. Users should expect an answer to their question or comment within three business days. For all medical questions, users must contact their pharmacist or caregiver directly.



Contact Information

If users have questions or concerns regarding this statement, they should first contact:

DesignRx, LLC
PO Box 150970
Ogden, UT 84415



This Privacy Policy was last updated on May 4, 2017